Primary discounts are discounts that we offer in the original quote.
Secondary discounts are discounts that we apply after we have completed the service. We apply these discounts as part of our punctuality guarantee or due to early cancellation.

Our primary discounts include:

Volume discount. Discount that we apply based on the number of words in the document.
Special client discount. Discount for special clients such as wholesalers (agencies), first-time clients and others.
List as client discount. Discount that we apply if the client allows AA Nuncio to publish its name in a list of clients.
Licensing discount. Discount that we apply to clients that allow AA Nuncio to use extracts of their text for purposes of exhibition, training or marketing. For the licensing discount to be valid, AA Nuncio and the client must execute an agreement that establishes the terms of the license.
Discount for TM segments. According to Wikipedia, a translation memory (TM) “consists of text segments in a source language and their translations into one or more target languages.” A list of related TM files is known as a TM index. TM indices allow clients to obtain more consistent translations in less time and can reduce translation costs significantly.

Subject to the restrictions described in the quote, AA Nuncio will apply a discount of up to 80% for TM segments in the source document that match existing TM segments in the client's TM index.

In most cases, clients will need only one TM index to obtain the benefits of this technology. However, some clients (such as agencies that resell our services to their own clientele) may require various TM indices.

The costs are minimal. AA Nuncio can create and manage a TM index for a monthly fee of $100 pesos MXN per TM index or the client can become a user of Lingotek, create a proprietary TM index for free and give AA Nuncio access to this index.

Guarantees

AA Nuncio offers two guarantees:

Quality guarantee. AA Nuncio guarantees that the target document will comply with all of the specifications in the quote.

AA Nuncio creates detailed specifications as part of a quality assurance process. This gives us and our clients an objective yardstick for measuring the quality of the service.

Punctuality guarantee. AA Nuncio guarantees that it will deliver the target document to the client on the date and time established in the quote (the “delivery date”).

AA Nuncio offers two types of punctuality guarantee:

Progressive discount. AA Nuncio will apply a progressive discount for any target document that it delivers after the delivery date. AA Nuncio will apply this discount based on the delay time, which is defined as the amount of time elapsed after the delivery date divided by the total service time (as defined in the quote). This figure is expressed as a percentage.

For example, if the quote stipulates a total service time of 24 hours and the total payment under the quote is $200, but instead AA Nuncio delivers the target document in 25 hours (i.e., 4% more time than established in the quote), AA Nuncio will apply a discount of 20% (equivalent, in this case, to $40), which would reduce the total payment to $160. We will apply this discount based on the following:

- Delay time of 1 to 10%: 20% discount.

- Delay time of 11 to 20%: 50% discount.

- Delay time of 21 to 50%: 75% discount.

- Delay time of more than 50%: 100% discount.

Drop-dead discount.If the client opts for the drop-dead option and AA Nuncio fails to deliver the target document by the delivery date, AA Nuncio will cancel the service, so that the delivery of the target document and any payment owed by the client pursuant to the quote will be canceled and extinguished automatically. We recommend this second option for jobs where the target document would be useless to the client if the supplier were to deliver it after the delivery date, as is sometimes the case with legal documents.

AA NUNCIO ASSOCIATES MONTERREY, MEXICO